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Return Policy

SHIPPING/DELIVERY

Lotus By Alesia ships domestically and internationally. The risk of loss for all merchandise ordered on this website is passed onto you once the merchandise is delivered to the shipping carrier. All orders will be shipped via USPS using 2-Day priority shipping.

All products are made fresh to order. Please allow 7-14 business days for your order to be created and shipped. There will be an additional shipping delay around all Federal Holidays.

Shipping prices are calculated based on location. Rates come directly from the United States Postal Service website. 

RETURN POLICY

It is the intention of Lotus By Alesia to make sure that each customer is happy and satisfied with his or her purchase. Due to the personal nature of these products, returns cannot be accepted and all sales are considered final. If merchandise is damaged or defective Lotus By Alesia will work with you to provide a solution. Please notify us of an issue within 3 business days of receiving your order. 

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